Refund request support
Send an email to the address included within your IGenics product to request a refund.
Refund requests are accepted within 180 days of receiving IGenics for customers who are not completely satisfied.
Your 180-day guarantee
Every IGenics purchase is protected by a 180-day money-back guarantee from the date of purchase.
Return IGenics within 180 days of purchase, including empty bottles, for a full, no-questions-asked refund.
Order and delivery help
After you select a package and complete the secure order process, IGenics ships directly to your door.
The six-bottle package includes free shipping. Shipping fees apply to international orders outside the United States.
iGenics Contact FAQ
How do I request an IGenics refund?
Email the address included within your product to request a refund within 180 days of receiving IGenics.
Can I return empty bottles?
Yes. Empty IGenics bottles may be returned within 180 days of purchase for a full refund.